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MISSION POSSIBLE: FM Flight Deck for Energy Usage

The exponential increase in use of digital technologies requires the FM to gain maximum potential. This discussion will focus on the energy …

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Benchmarking Strategies for Reducing Costs and Improving Service

An overview of the benchmarking process as a comparison of key metrics, form of professional development and continuous improvement program, including analysis …

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Sustainability Tools and Practices

Learn about the first steps to getting a green campaign started, including tools and best practices for establishing a policy, strategic plan, …

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Future Proofing: Are Your Metrics in Order?

Use workplace metrics to measure internal and external drivers for workplace transformation. Learn about logistical pilot selection criteria and processes for workplace …

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Establishment of KPIs for Facility Performance: Review of Literature

Identification of key performance indicators (KPIs) and classification based on aspects of facility performance measurement: financial, physical, functional, and survey-based, including their …

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Improving Facility Management Operations Through Optimization of Performance Metrics

Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, …

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Improving Facilities Work Management Using Statistical Process Control (SPC)

Learn how a leadership team acquired standard performance metrics to measure the effects of current/improved processes and manage their implementation using four …

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NewWOW Alternative Workplace Benchmarking Survey Results

Alternative workplace benchmarking survey results including evidence that people issues remain the top business drivers and benefits, and the development of alternative …

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A Method to Benchmark Swiss Hospital Catering

Qualitative research addressing how FM costs emerge and are justified in Swiss hospitals, informing the development of a benchmarking method for Swiss …

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Integrating BIM with FM at NASA LaRC

Learn how the U.S. National Aeronautics and Space Administration (NASA) and the U.S. General Services Administration (GSA) integrated building information modeling (BIM) …

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