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What Clean Really Means to a Healthcare Organization's Culture
Insights into HCAHPS cleanliness data correlation coefficients, data analysis, and perceptions. Not only should organizations prioritize goals to improve patient and family …
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Ep. 85: Things I Have Learned About FM and the Workplace (Part 2)
Mike Petrusky continues to reflect on what he has learned on Part 2 of this series! The workplace is evolving rapidly and …
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Service Innovation in the FM Industry
Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies …
Raising the Bar 2: City Roundtables Report
Raising the Bar: City Roundtables Report builds on the findings of the first Raising the Bar report. It grew from a series …
A Model for the Creation of Shared Assumptions
Analysis of the Best Value Business Model (BVM) as a tool to align organizational culture differences, providing a structured planning and meeting …
Ep. 39: The Elemental Workplace
In this episode, Mike talks with Neil Usher, author of The Elemental Workplace, about the latest workplace trends, the open office debate, …
Diversity in Outsourcing
The global workforce is currently undergoing significant and rapid demographic changes. This is especially true in western countries but is becoming increasingly …
Ep. 4: Workplace Project Management and AEC Insight with Brittanie Campbell-Turner
Mike Petrusky met with Brittanie Campbell-Turner during IFMA’s Facility Fusion in Chicago, Illinois, and she shared her passion for the construction industry …
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Ep. 3: Interview with Mark Schnurr | Bravo! Facility Services
On this episode, Mark Schnurr of Bravo! Facility Services discusses building an IFMA legacy and bringing value to the FM community. Other …
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Facility Management History and Evolution
By synthesizing the evolution of FM, this paper aims to answer the question, “Did the need to provide a separate name to …