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Developing an Effective Scope of Work for Operations and Service Contracts
This presentation examines challenges FMs face in preparing a Scope of Work, the “Silver Bullet” of Scope Development, operationally-focused procurement tools, and …
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The Amazing Impact of Performance Metrics on FM Project Portfolios
Performance metrics have a profound impact – they create transparency, drive behaviors, and foster positive accountability among internal teams and outsourced vendors. …
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Developing an Effective Statement of Work (SOW) for Operations Service Contracts
This webinar will identify the (surprisingly simple!) elements of an effective SOW. Templates for developing SOWs will be provided, along with discussion …
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Procurement of Facility Management
Published by the Royal Institution of Chartered Surveyors (RICS) and the International Facility Management Association (IFMA), this professional statement and guidance note …
FM Shared Service: The Balance Between In-House and Outsourcing
A review of literature concerning the practice and use of outsourcing in higher education, and research focusing on how symbiotic and collaborative …
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Broad Horizons: New Approaches to Global Consulting Practice
This piece offers a detailed look at the challenges facing client teams who are responsible for international contracts by considering new models …
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Budgetary Control for External FM Service Providers
This research paper explores the critical success factors for a contract with budgetary control service providers in FM, focusing on the reasons …
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