Hester van Sprang
Number Of Publications
3 articles
The Role of FM in Students' Images of Hospitality
This piece emphasizes on the importance of hospitality in the Netherlands and the role FM students play to make sure hospitality remains …
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How to Facilitate Knowledge Work in Universities
Knowledge workers share two basic needs: their productivity requires isolation (internalization of knowledge) and interaction (externalization of knowledge), supported by different spatial …
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The Role of FM in Images of Hospitality (2012)
The Netherlands Standardization Institute (NEN) standard for FM recognizes hospitable practices as a component of FM. This study uses participant-led photography (PLP) …