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Air Purification in Elevators Today
A technical brief on elevator cab air purification strategies and their impact on passenger health and wellness
How to Stay Out of Jail When You Have International FM Responsibilities
An American FM working in Chicago gets smacked with a large fine by the government of the United Kingdom because of an …
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Developing an Effective Customer Satisfaction Survey
The Facility Management industry is continuing to strengthen its position as “customer-focused” business services providers. Surveys are a good way to capture …
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ISU Facilities Planning and Management
Using Lean/Six Sigma processes, Iowa State University’s facilities planning and management operation (FP&M) performed a 12-year quality process improvement project under the …
The Hole Truth About U.S. Buildings
A survey conducted by the Building Commissioning Association highlights the negative impact of duct leakage in U.S. buildings, with details of the …
Improving Facility Management Operations Through Optimization of Performance Metrics
Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, …
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Intelligent Benchmarking and Beyond
Learn more about why intelligent benchmarking is an important quality management practice for organizational improvement. Use this leading practice checklist to identify …
How to Hire a LEED Consultant
Learn how to hire a LEED consultant to manage the LEED process in a sustainable facility that works for your mission, goals …
Workplace Change Management: An Overview
People have a natural resistance to change. Despite good business reasons for transforming the workplace, employees often feel vulnerable during the process. …
Evaluating the Value: IFMA Facility Management Credentials
Entry into the facility management profession is largely undefined and a function of experience, with many professionals seeking to supplement their experience …
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